Effective communication skills powerpoint presentation

Effective communication skills powerpoint presentation. Jan 10, 2022 · The only way to be purposeful and successful in presentations is to invest in the necessary communication skills. 18:00. This is a completely editable PowerPoint presentation and is available for immediate download. Step 3 - Structure the body of your presentation • 7 minutes. Tips to improve verbal and non verbal communicationSlide3. • Vary pitch and volume. Enroll for Free. Even though your audience cannot see you, stand when you present. Dec 15, 2017 · 1. These are listening, non-verbal communication, emotional awareness and management, and questioning. After covering concisely what makes effective communication difficult, it proceeds to the basic principles of required in Jul 29, 2013 · Advantages of Oral Communication • High level of understanding and transparency as it is interpersonal • No element of rigidity in oral communication. Contains one distinct point. You use PowerPoint, but know that you could be more effective. May 10, 2023 · Plus, the timid or reserved ones tend to be more open and share valuable information and feedback in private settings. Jan 12, 2024 · Effective communication is the cornerstone of successful teams and organizations. Berríos -Allison, LPC. You will practice the skills and techniques you are learning in real-time through small group activities and oral presentations during the program. Jan 7, 2014 · 11. Jul 9, 2018 · Hold this breathe for two seconds. 14 Recognize elements of communication using the sender-receiver model. The The Assertion-Evidence Model of Slide Design. Practice delivering your presentation with your technology in advance of your talk. 1. Feb 8, 2017 · 8. AI-enhanced description. Have eye contact. Importance Of Communication • Organizational / Functional: greater information access and awareness • Improves coordination: reduces logical gaps • Encourages cooperation: helps bring everyone in the mainstream • Gives a direction: to tasks and activities • Morale and empowerment. Lack of attention, interest, distractions, or irrelevance to the receiver. 13 Report subjective and objective information. The stages in this process are voice modulation, communication, modulation expresses. Dec 1, 2023 · Try incorporating their feedback into your next chat, brainstorming session, or video conference. If you’re not confident in what you’re saying, it’s going to show – and your audience is going to pick up on it. • It includes the giving; getting and sharing of information with others may be oral or written. If a meeting lasts only an hour, organize your presentation for 30 to 45 minutes, leaving time for discussion or questions. PPT Description: Total Slides 44. John Kier D. On behalf of a team, saying goodbye and presenting a gift to a colleague who is leaving. This PowerPoint presentation introduces the communication module of TeamSTEPPS , a teamwork training program for long-term care settings. 8. 330 likes | 765 Views. Fit the Message to the Audience. Start with your introduction, segue into key points you want to make, and finish with a conclusion. pdf), Text File (. Language differences and the difficulty in understanding unfamiliar accents, use of jargon. Voice • Louder and clear than your normal pitch. Self-Assessment Exercise. Allow extra preparation time to hone your message and feel fully confident in your presentation. Hear yourself as others hear you. And the good news is, this is simple. This is an effective way to visualize the scene as vividly as possible. Listening well means not just understanding the words or the information being communicated, but also understanding the emotions the May 24, 2013 · 7. Objectives. Prioritize interpersonal skills. When communicating with others, we often focus on what we should say. Your success depends on those presentations being effective. Physical disabilities such as hearing problems or speech difficulties. Good listening can eliminate a number Presenting this set of slides with name benefits of effective communication ppt powerpoint presentation visual aids slides. They can act indifferent or agreeable, depending on the situation, in order to keep the peace and not rock the boat. Apr 25, 2015 · Effective Communication • “The process of Sending a message in such a way that the message received is as close in meaning as possible to the message intended”. We are unable to build partnerships, motivate others, or resolve conflict. Visual aids • • • • Use simple fonts, colors and graphs. Proofread and eliminate anything that strays from your message as you prepare your thoughts. Frame your story (figure out where to start and where to end). Delivery. LEADER = COMMUNICATOR. edu. • Listening skills form the basis of: • Continued learning • Teamwork skills • Management skills • Negotiation skills. Learn to Listen. Plan your delivery (decide whether to memorize your speech word for word or develop bullet points and then rehearse it—over and Feb 15, 2015 · 1. Crucial Conversations: Past & Future Think about a recent conversation that could have gone better and one that might be coming up that you want to go well. Communication: The exchange of thoughts, messages, or information, as by speech, signals, or writing. Define and understand communication and the communication process. 32 Free Google Slides theme and PowerPoint template. Listening is needed everywhere. Highly creative, 100% editable, clear layouts, bright colors, and icons will make your message pop. Communication Styles Passive: Passive communicators are quieter and don’t always express their true feelings. Practice, Practice, Practice. These slides are 100 percent made in PowerPoint and are compatible with all screen types and monitors. Effective communication skills are a critical element in your career and personal lives. Jul 27, 2014 · Demonstrating Effective Communication And Listening Skills. Mar 11, 2013 · T. In fact, take a few minutes to think of a person you consider to be an effective leader. Making a speech at a wedding. Effective communication skills are critical when it comes to presenting information to others. Listening leads to the understanding of facts and ideas. From the "I have a dream" speech to Steve Jobs' iPhone launch, many great talks have a common structure that helps their message resonate with listeners. Develop communicative competency in students. •. COMMUNICATION SKILLS. 5 KB. Project confidence with your body language. 18. e. 2) Reinforce the argument with visual evidence. GREAT LEADERSHIP is not just about planning, organizing and controlling. Download Presentation. 15 Apply speaking and listening skills. Effective Communication Skills. A person should always look into the eyes of the person while having a conversation with someone. Jan 12, 2015 · ppt, 356. Confidence. The result of poor listening skill could be disastrous in business, employment and social relations. Learn to slow down. 22 languages available. If you are able to be honest then you will be able to get better results in your life. While giving presentation use effective body language and positive gestures. Effective presentation skills start with posture. Communication Skills Training Workshops are perfect for individuals or groups who want to gain the knowledge and practice necessary to become better communicators. c. This is a six stage process. Be Prepared. People are more likely to listen to you if you've shown them the same courtesy. Jul 31, 2021 · 12. Good Listener: One must be open-minded while hearing others to improve communication skills. Communication: exchange of information, thoughts, ideas, and feelings. Step 4 - Plan how you will start your presentation • 3 minutes. One memorable way to guarantee presentation success is by writing a story of all the points you desire to cover. Apart from that, one must be open enough to adapt to those new ideas and perspectives. Define and understand communication and the communication process List and overcome the filters/barriers in a communication process Practice active listening Tips to improve verbal and non verbal communication. Expectations and prejudices which Jun 24, 2014 · 10. Effective communication. Objectives • Define and understand communication and the communication process • List and overcome the filters/barriers in a communication process • Practice active listening • Tips to improve verbal and non verbal communication. 3k views • 5 slides. Here, attendees can learn about topics ranging from active listening to body language for effective communication. Giving an effective presentation can help obtain recognition of skills and proficiency as an Sep 26, 2016 · 4. Presentation on Effective Communication Skills - Free download as Powerpoint Presentation (. Physical barriers to non-verbal communication. However, there is a need to avert the eyes at some times for ensuring that eye contact is not overwhelming. Simplify and stay on message. Improving interpersonal skills —or your ability to work with others—will feed into the way you communicate with your colleagues, managers, and more. Sound effects are distracting and outdated. Download the Healthy Relationships and Communication Skills - 11th Grade presentation for PowerPoint or Google Slides. Create variation in your voice pitch like your voice pitch to emphasize any point, and remember your voice should be audible in the entire room clearly. The presentations are developed to include information for the pupils followed by pupil activities. It takes practice to master this technique but once you get used to it you may want to implement it directly before your presentation. 84k likes | 3. May 7, 2021 · Here are a handful of PowerPoint presentation tips and tricks to help you avoid missteps. EFFECTIVE COMMUNICATION SKILLS. One of the best ways to improve communication is to work on creating concise and clear conversations, emails, and presentations. Communication goals Change of behaviour To get action To ensure understanding To persuade To get and give information. Keeping a note of the people who are speaking to you is the best thing that you can do to improve your communication skills. How did you define it? 355 views • 24 slides Feb 25, 2013 · 23. Jul 22, 2014 · Presentation Transcript. Last but not least, confidence is one of the most important presentation skills you can have. Visual elements of your presentation are crucial. , Ph. Jaime Alfredo Cabrera Follow. ESSENTIALS OF COMMUNICATION Dos always think ahead about what you Apr 1, 2020 · 4. This presentation is designed to develop effective communication skills on a professional level. The curriculum will cover topics such as: Effective delivery skills involving presence, vocal variety, body language, narratives and humor, and handling nerves; Crafting clear and concise messages Oct 25, 2017 · Presentation Transcript. Feb 7, 2017 · Must-have Communication Skills. 614-688-3898 * berrios. Stop With the Sound Effects. Financial aid available. However, in this article, we list 10 simple tips for delivering a confident presentation, that achieves results. Effective Communication SkillsSlide2. 31. Public speaking, which is a major fear for most individuals, is a developed skill. Often, advanced practitioners must give clinical presentations. Effective Business Communication Pratim Banerjee. It’ll make a big difference in how Free Google Slides theme and PowerPoint template. Effective CommunicationEffective Communication SkillsSkills ListeningListening Non-Verbal CommunicationNon-Verbal Communication Managing StressManaging Stress Emotional AwarenessEmotional Awareness. Wait a few seconds before inhaling and repeating the cycle. There are 22 questions Mark a, b, or c according to the one that best describes your communication style. Effective Communication Skills for Supervisors. INTERPERSONAL BARRIERS • Lack of Trust • Lack of Knowledge of non-verbal communication • Wish to capture authority • Fear of losing power of control • Lack of Motivation • Lack of co-operation, fear of penalty and poor relationship. Elevate your career by acquiring effective presentation skills that captivate any audience, convey ideas with clarity and confidence, and leave a lasting impact. Aug 23, 2014 · Effective Communication Skills for Supervisors. 14 likes•14,065views. Don’t waste time memorizing slides or reading your presentation to the audience. For more about this, see our page on Effective Speaking. txt) or view presentation slides online. Skip sound effects if you want to learn how to make your PowerPoint stand out without distractions. Sep 22, 2021 · This is not surprising. Giving an oral presentation is a good way to demonstrate work, knowledge base, and expertise. Finding Your Professional Voice: Confidence & Impact: University of London. Barriers to Communication • Physical Barriers • Cultural Barriers • Language Differences • Format Errors • Grammar and Spelling Mistakes. 3 to 7 bullets per slide. The Ohio State University Ana C. Aug 25, 2015 · 7. Apr 7, 2023 · 1. SIVASANKARAN ADVESH CONSULTANCY SERVICES tss@advesh. ) Free Communication Presentation Templates. Many people underestimate how much time they need to set aside to prepare for a presentation. Oct 17, 2012 · Telephone Communication & Speaking Skills. Use technology to communicate effectively in various settings and contexts. a. com Mobile: +919790971951 EFFECTIVE COMMUNICATION Mar 11, 2013 Effective Communication 1 Advesh Consultancy services. Apply appropriate communication skills across settings and purposes. When creating your presentation, work within a time limit. your students Check students’ listening skills Draw & hold attention Express ideas clearly & lucidly Prepare, plan, present well Use verbal + visual + vocal tools. Slide 1 of 25. Teammates must develop trust and be more open in everyday life. You must choose to participate in the process of listening. Instructions. 9. BY: DR. Go back and There are 7 presentation delivery skills that you need to work on and continue to improve (more on that later). When conversing with others,. Don’t over crowd your slides, it will not look professional. Step 1 - Know your audience and Step 2 - Know your purpose • 6 minutes. Learning to communicate effectively and assertively is one of the skills that will help us the most in the development of our lives. Basic Communication Principles Communication Trilogy : Giving Good Information, Gathering Good Information, and Building Mutual Trust Developing Assertive Communication Skills Seven Positive Principles for Cooperative Communication Slideshow 5311114 by Download Developing Effective Communication Skills. Title: Using E-mail to Communicate Effectively in the Workplace. . In most cases avoid it. Download Free and Enhance Your Learning! Nov 10, 2021 · Below are guidelines on how to equip yourself with the said skills, even a language teacher approves: 1. Effective Communication In Business Meetings Training Ppt. Sep 24, 2020 · 4. Schedule Weekly Team Meetings. Eye Contact is another important factor that can make you presentation Mar 10, 2023 · 17. This Effective Communication PPT training presentation provides you the techniques and skills to communicate effectively with your employees and external stakeholders. But sometimes, it pays to tailor your delivery based on your audience. Aquino. 720 likes | 2. Communication is simply a two way process of exchanging ideas, information or transmitting verbal and non-verbal messages. , through gestures. 75MB. Appears at the top of the slide. Aug 23, 2014. You do it in an offline interview or online interview, on Skype Nov 29, 2023 · 2. Communication PowerPoint Presentation Content slides include topics such as: Exploring the critical elements of good communication, different methods of communication, 10 slides on keys to effective listening, 6 slides on listening techniques, 10 But you can help to make the spoken word better by using your voice effectively. It doesn’t necessarily mean the person is overly loquacious. Common barriers to effective communication Emotional barriers and taboos. They'll spend days creating content and visuals but only a few hours practicing. Mar 18, 2024 · Body Postures and Facial expression: Despite being transparent, one needs to express their words and non-verbal language, i. Mar 23, 2023 · 1. Mar 15, 2022 · Here are some techniques to follow: 1. 1) Clearly assert the slide’s main idea in a complete sentence. One of the most common areas to need improvement is listening. Its clean and friendly design makes every slide attractive and uncluttered, and the upbeat illustrations and photos of people EFFECTIVE COMMUNICATION SKILLS. Alternate Download Links. Use your hands while illustrating any point. , 2006: 116) and assumptions such as ‘evaluators of student presentations typically utilize an analytic rating system so that students Jul 22, 2014 · Jul 22, 2014. Aug 9, 2007 · The foundation of all skills remains in effective communication in today's professional world. So, even if you’re not feeling 100% sure of yourself, try to project confidence. D. The effective communication allows team members to understand Feb 22, 2022 · Speaking skills along with writing skills are considered as productive and need to be integrated into the development of effective communication. Feb 24, 2021 · Communication skills take on heightened importance for leaders. Add humor, allow for laughter, have fun • it leads to a much more productive meeting. Proposing a vote of thanks to someone at a club or society. Such skills are essential to conveying and showcasing leadership ability. However, effective communication is less about talking and more about listening. This could be professional or personal situations with your boss, coworker, direct report, friend, or family member. Honesty is the best thing that you can do to improve your communication skills. 180. 11. Proprietary and Confidential Training Objective Communication Training • To consider verbal and non-verbal communication methods • To understand and practice effective listening skills • To communicate in clear, respectful and non-judgmental ways • To know when to seek advice 1. See yourself as others see you. 18k Views. Customize the well-defined sections, integrate multimedia and interactive elements and allow Oct 15, 2014 · Effective Communication. Sep 13, 2017 · Curriculum aims such as ‘the goal of teaching essential skills, such as oral communication, in higher education is to prepare students to be more effective employees and responsible citizens’ (Dunbar et al. Speak clearly and confidently, projecting your voice enough to ensure everyone can hear. Increase the impact of your presentations with 102 Tips to Communicate More Effectively Using PowerPoint, a book from one of North America’s leading experts. For instance, you might be asked to brief management on market research results, walk your team through a new process, lay out the new budget Sep 7, 2023 · Tip #1: Build a narrative. Enhance your professional image, boost your influence, and propel your success. It is essential feature for a team to function dynamically and efficiently. Be Standing. I bet communication skills are one of their traits. These powerpoint presentations can be used in a series of lessons to promote and encourage ' Effective Communication' . But not practiced effectively • 70% of all communication is • Misunderstood • Misinterpreted • Rejected • Distorted • Not heard. List and overcome the filters/barriers in a communication process. (Image source: Envato Elements. They also support Google Slides. Listening carefully to the instructions of superiors improve competence and performance. Matching subject matter and delivery style helps you make the best possible impression. Teach this important lesson to your middle school students with this elegant template in blue tones, in which you will find the ideal structure to explain what the Apr 24, 2017 · 12. Effective Military Communication. Know your target audience. Apr 12, 2023 · Effective Communication is a crucial aspect of personal and professional success. This allows you to stay focused and use good presentation delivery skills such as belly breathing, vocal variety, and pausing. ppt - 3. Breathe out through your nose for six seconds. Apr 3, 2022 · Be honest. 5. Process of Communication. When you introduce yourself in an interview, you present yourself. Effective communication skill in nursing practices - Download as a PDF or view online for free. 10. 12. It includes the key concept and principles of effective communication, the communication process and the key stages, active listening, and how to make use of a simple 7-step process to ensure effective communication. A key to preparing your oral presentation is by understanding the type of audience you will have. What is Communication? Communication: – The imparting or interchange of thoughts, opinions, or information by speech, writing, or signs. Free Google Slides theme and PowerPoint template. It involves more than just words; it requires active listening, empathy, and the thoughtful selection of channels and language. It discusses using your name when answering calls, eliminating background noise, not keeping callers on hold too long, listening patiently, speaking Dec 10, 2018 · 1. In this talk, presentation expert Nancy Duarte shares practical lessons on how to make a powerful call-to-action. Know your time limit. your reaction. Flows logically from previous slide. Interpersonal skills also includes : ability to listen and understand problem solving decision making personal stress management. Fine a partner and d efine who will be “A” and who will be “B”. Some content may not be translated. Guidelines for effective public speaking often include tips that apply to any situation. Sep 28, 2023 · 3. • New or different visual aids wake people up. Unlock a Vast Repository of Effective Communication PPT Slides, Meticulously Curated by Our Expert Tutors and Institutes. Presentations require a clear and concise message, and communication skills are key in delivering this message to your audience. GOOD COMMUNICATORS = GOOD LEADERS. You create and deliver presentations regularly. Jul 1, 2018 · Abstract. 24. Successful Presentation: University of Colorado Boulder. 7@osu. Apr 2, 2015 · Why Team Communication is Important 2 Team communication is important to develop for any successful business or organization. ORGANIZATIONAL Communication Strategies • Managers must assess organisational communication • Managers must understand the organisation’s structure & recognise who will be affected by decisions • Communication is not a one-way channel • Communication must be clear, simple, & precise. How you use language and deliver messages play essential roles in how your audience will receive your presentation. Presenting Effective Communication in Business Meetings. First person to pick up one chit Memorize the sentence and return the chit. Most managerial work happens through talk--discussions, meetings, presentations, negotiations. The component of effective communication skill training are as follows: verbal communication, non-verbal communication Feb 5, 2024 · Effective communication skill 1: Become an engaged listener. Prepare. ListeningListening It is one of the most important aspectIt is one of the most important aspect of effective communication. • Over emphasis. Watch the time, do not overrun, stick to the agenda 4. Instructor: Professor William Kuskin. Explore our Free Communication PowerPoint Templates And Google Slides to make the best presentations. Learn to listen You have to over-communicate just to communicate Avoid relying on visual aids Put Yourself in Other People’s Shoes Try Humility Ask for honest feedback Engage the audience in discussion Don’t Write, Talk Accept the Fear Start and end with key points Use the PIP approach Get to know your audience Focus on earning respect instead of laughs MOST CONSTRUCTIVE AND BENEFICIAL Jan 20, 2017 · Communication has always been listed as one of the areas which team members need to work on. • Send it out before the meeting, if possible 2. Effective communications skills are a powerful career activator, and most of us are called upon to communicate in some type of formal presentation mode at some point along the way. ppt - Free download as Powerpoint Presentation (. 35k Views. Varying the speed at which you talk, and emphasising changes in pitch and tone all help to make your voice more interesting and hold your audience’s attention. Tutorials & Tips. Teams can communicate in a quicker and more efficient amount of time than other individuals. Oct 9, 2014 · Effective Communication Skills. What is Communication? Apr 3, 2019 · Listening Skills. Moreover, the findings of the study also suggested that multimedia presentations should be a part of the speaking class in order to help the students become more fluent in English as these . Team communication has often been defined as the opinions and information that are shared in a group consisting of more than 2 members. Without communication skills we are unable to let others know what we think, feel, or want to accomplish. Contents. Communication skills Communication skills is the ability to use language (receptive) and express (expressive) information. Stand with a strong core. Importance of presentation skills in an interview. Mar 6, 2017 · 33. Jan 30, 2024 · These are a few questions to ask yourself as you review this list of some of the most effective presentation skills. b. 2. ppt), PDF File (. EXERCISE 1 Mar 11, 2013 Effective Communication 2 Advesh Consultancy services. Course Objective. Almost 8 in 10 professionals practice their presentations for at least an hour. Effective Communication (8 Slides) 15650 Views. Mar 12, 2012 · 30. Objecting to a planning proposal at a council meeting. Sep 3, 2012 · 2. Be clear about the reasons for and goals of the meeting 3. Slide1. " - Nat Turner. 13. Use images and clipart. Course: Effective Communication Skills for Supervisors. Learn how to enhance your communication skills and improve patient safety and quality of care. To foster good communication amongst team Oct 12, 2013 · Effective military communication. 6. The secret structure of great talks. Healthcare Communication Skills. Verbal Communications and Presentation Skills: Starweaver. Objectives By the end of this presentation the students should be able to: • Prepare an effective presentation • Avoid most common mistakes that can mess up your presentation skills • Deliver the presentation effectively, engaging the audience. You present your personality, behaviors, expressions, skills, knowledge, and experiences so that the interviewer can get you as a valuable asset to the company. Foundation Standard 2: Communications. Step 6 - Prepare your visual aids • 3 minutes. INDIVIDUAL BARRIERS • Individual's perceptual and personal discomfort. Feet flat on the ground, space between them, your weight equally distributed. SONILA SAINI. Listening Skills • Listening is the absorption of the meanings of words and sentences by the brain. Jan 6, 2020 · Effective Communication Skills. Elements of Communication. Dec 27, 2013 · Part 1 Understanding Communication What is Communication? How Do We Communicate? Communication Factors One-Way versus Two-Way Communication -4- 5. The workshops Presenting or making a speech at a conference or event. Scribd is the world's largest social reading and publishing site. In the workplace, clear and efficient communication is crucial for fostering understanding, collaboration, and overall productivity. 3. Nov 28, 2012 · COMMUNICATION SKILLS. The document provides tips for effective telephone communication. Enroll in one of our effective workshops today and unlock the power of impactful communication. Before designing slides and writing a script, outline your presentation. INTERPERSONAL COMMUNICATION Interpersonal communication is the process by which people exchange information through verbal and non-verbal messages. It explains the importance, types, and tools of effective communication among health care professionals and how to apply them in various scenarios. Keep a note. Organizational Communication Strategies. to lesson Ease of use Reusability Legibility, clarity Not distracting 2f/2c & 6l/6w Rules. Aug 4, 2014 · Aug 04, 2014. Communication is a key soft skill, and this template provides a fantastic way to deliver some lessons on how to improve them in the context of a business meeting. I usually do most of the talking. Use your Body Too. Communication skills training is the process of learning and developing effective communication techniques that help individuals convey their message with clarity, confidence and impact. Effective communication is essential to standing out at work and excelling in your career Listening skills – communication is not just about getting your ideas across, it is also about actively listening to other people’s thoughts and taking them on board. Make an agenda and stick to it. Often, when people feel nervous, they speak faster. Aggressive: Aggressive communicators are the opposite of passive communicators, and often express their emotions freely without any consideration for others. Sep 12, 2014 · Presentation Transcript. "Good communication is the bridge between confusion and clarity. Each has a specific theme, Listening, Body Language, Understanding and Feedback. In summary, here are 10 of our most popular presentation skills courses. Verbal communication. Starts Mar 24. Step 5 - Plan how you will end your presentation • 2 minutes. High school students are approaching adulthood, and therefore, this template’s design reflects the mature nature of their education. Premium Customer Support is available. 37. Advantages of Oral Communication • The feedback is spontaneous. Create an Outline. Once your presentation is ready, the next stage is the actual presentation, which will require strong public speaking skills and excellent verbal and nonverbal communication skills. Successful Presentation. There is flexibility for allowing changes in the decisions previously taken. Practice active listening. This statement is based on the logic behind storytelling and its power to connect with people. It helps in creating trust and confidence in a conversation. Presentation skills – To communicate effectively in the workplace, you need to be able to Feb 20, 2021 · Definition • The progression of transmission and interchange of ideas, facts, feelings or actions is known as “Process of Communication”. This course is part of Effective Communication: Writing, Design, and Presentation Specialization. Improve LEADERSHIP Skills through Effective COMMUNICATION Speaker: Mr. Taught in English. As you are speaking, make sure your back is straight and your shoulders are back. 4. Module 4: Written Communication Using E-mail to Communicate Effectively in the Workplace. There are generally four main areas of communication skills that most of us would do well to improve. Demonstrating Effective Communication And Listening Skills. Ethics of good communication skill 1-Learn to respect others 2-Avoid being emotional 3-Maintain eye to eye contact 4-Present acceptable tone of voice and body language 5-Do not use offensive languages 6-Learn to listen. f Value Of Listening Good listening reflects good manners. ma ih tx tj vo bk db fa kk fp